A series of steps to change or eliminate incorrect behavior.

• A. Continuum of Care
• B. Organizational Chart
• C. Plan of correction
• D. Tag number ftag

Answer: (C)

The main concept here is a plan of correction: a formal, step-by-step approach that a facility uses to address a deficiency or improper behavior. It specifies what will be done, who is responsible, the deadlines, and how progress and effectiveness will be verified to make sure the change actually happens and lasts. This focus on turning findings into concrete, accountable actions is what makes it the best fit for the question. By contrast, continuity of care describes the overall patient care pathway across settings, an organizational chart shows the reporting structure, and a tag or ftag is simply a citation code used in surveys, not a corrective action plan.