NCCAP National Practice Exam

Organization is the administrative and functional structure that defines how a group of people in a similar business are arranged to work together. It sets roles, responsibilities, hierarchies, and processes so tasks align with goals, enabling coordinated effort and efficient decision-making. A chain of command is the line of authority within that structure, showing who reports to whom. An organizational chart is just a visual map of that structure, illustrating relationships and reporting lines. Continuum of care refers to the progression of services in healthcare, not the overall business structure.